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The Three Key Features of a Document Management System

Document management is one of the most crucial aspects of any company. It is where all your documents sent outbound are created, stored and distributed, and where you manage the flow of information to your customers. A properly managed outbound document management system can improve your customer service and boost sales and profitability. However, a poorly controlled document management system could result in chaos, lost documents, and chaos which can damage your brand reputation, cost you money, and even lose customers.

Storage, capture, and retrieval are three https://dataroomdb.info/document-management-on-the-horizon-navigating-the-virtual-frontier/ of the main features of a system for document management. This involves scanning paper documents into digital format, incorporating indexing via hand entry enterprise resource planning (ERP) integration with zonal optical characters (OCR) barcoding, other means, and then distributing the documents for use. An EDMS can also enable collaboration within the organization with features like tags, categorization, search capabilities.

Central storage can protect your documents from error and malicious intent using access controls and version control. This ensures that versions with a newer version are always available and older ones are archived in a way that is easily accessible.

Outbound document management systems can also be used to monitor compliance with external and internal regulations. Features such as automated workflows, document classification, tagging and retention schedules will help your team to comply with ISO 9001 Document Management Standards or FDA and GMP regulations.